Commercial Services

Program Development Support

Combining proven best practices, data analyses, and a current-state review creates the foundation for program development or enhancement. Karna’s support includes program planning, implementation, monitoring, and evaluation.

Karna’s Services Include…

  •  Identify best practice methods, tools and processes for the target population
  • Conduct baseline benchmarking data analysis
  • Identify, analyze and report on key issues related to known Social Determinants of Health
  • Make program and intervention recommendations aligned with PHM goals
  • Develop a detailed evaluation framework (process and outcomes)

Best Practices Identification

Karna collects, organizes and analyzes health practice and policy information to comprehensively inform population health management and value-based care program planning and decision-making. This process yields evidence-based practices.

Karna’s Services Include…

  • A systematic review of published programs.
  • Policy review and analysis
  • Stakeholder engagement (providers and members)
  • Internal systems and documentation analyses
  • Presentation of scan results, analysis, and information

Evaluation & ROI Analysis

Karna works to ensure the effectiveness and accountability of health programs and services through program evaluation and/or return on investment analyses. Using an evidence-based evaluation framework, we provide program monitoring, outcomes measurement, cost-analysis and overall impact reporting.

Karna’s Services Include…

  • Tailoring the evaluation plan based on PHM strategy
  • Application of a proven evaluation framework
  • Development of metrics and outcomes
  • Conducting baseline benchmarking data analysis
  • Analysis of cost-benefits and ROI reporting
  • Development and support of research / pilot projects

Communications & Outreach

Health improvement is closely tied to behavior change and may be impacted by health literacy and client engagement modalities.  Karna leverages modern technologies, socio-demographic, cultural, and behavioral best practices coupled with tailored communication techniques and channels for member outreach and engagement strategies.

Karna’s Services Include…

  •  Data-driven multi-modal communication plans and campaigns
  • Target audience-driven health promotion materials, methods and channels
  • Key message development and channel selection
  • Social media and health promotion activity analytics
  • Provider scripts for health promotion reinforcement
  • Graphic design and video production and editing

Training & Technical Assistance (TA)

Preventing, delaying, or interrupting disease progression in at-risk member sub-populations offers an opportunity to engage and motivate health plan members to improve their health, and to potentially generate healthcare cost savings.  Karna provides end-to-end training and technical assistance (TA) to enhance client enrollment and engagement in PHM activities.

Karna’s Services Include…

  • Services based on theories of health behavior change
  • Motivational Interviewing
  • Strengths-based client engagement
  • Trauma-informed care
  • Continuing Education Credits for providers
  • TA to promote concept integration

Clients who need to contact Karna regarding a current or potential project can send email to or use our Contact Form.